As a Java IDE manufacturer, we have concentrated technical know-how and experience in managing complex Java projects like no other service provider. Of course, our customers also benefit from this. That is why we are the number one training partner, service provider and development partner for our customers when it comes to the development or migration of an individual software based on Java as well as the training and further education of developer teams.
We develop your solution completely from A-Z or take over the realization of individual application parts. We design the architecture of your application as well as the data model, perform database migrations, conceptualize the server part, develop a modern and ergonomic user interface optimized for all platforms and devices, implement interfaces and take care of building a cloud architecture and continuous delivery pipeline.
Throughout the development process, we support and coach your team so that you are able to continue your project independently.
We develop software for you or together with you.
Support tailored to your project, project phase, timeframe and budget.
Communication runs via a dedicated support channel (ticket system). These tickets have a higher priority in terms of resolution, but without further assurances.
Via Commercial Support we offer the following services, among others:
- Implement custom features for your project
- Assistance with architecture design
- General advice on the use of product features
- Code review
- Bug fixes
Communication runs via a dedicated premium support channel (ticket system). These tickets are handled with the highest priority.
Guaranteed service levels:
- The guaranteed response time to tickets is 8 hours during business hours from 9am to 4pm (CET).
- Once a ticket is closed, a corresponding release is subsequently made available.